Connect with the Workshop

Have questions about timber selections, shipping rates, or design ideas? Fill out our form or drop by our Bend workshop.

Contact Coordinates

The Workshop

📍 1280 Foundry Way, Suite A
Bend, Oregon 97701

Direct Lines

📞 Phone: (541) 555-WOOD (9663)

✉️ Email: workshop@timberandember.com

Workshop Hours

Monday – Friday: 8:00 AM – 5:00 PM
Saturday: By Appointment Only
Sunday: Closed

Shipping Scope

Local setup in Oregon/Washington. Nationwide freight delivery is fully crated and insured.

Send a Message

Frequently Answered Questions

Quick answers to common workshop details.

What are your current production lead times?

Our lead times vary by product size and shop queue. Slabs tables and barrel saunas generally require 6–8 weeks, which covers final hand-selection of lumber, dry kiln checks, assembly, and multi-layered finishes. End-grain cutting boards are typically dispatched within 1–2 weeks, unless custom engraving is requested.

How does nationwide delivery work?

For dining tables and saunas, we custom-build heavy-duty wooden crates and ship them via freight carriers with liftgate trucks. All freight shipments are fully insured and trackable. We also offer regional White Glove delivery and setup within a 200-mile radius of Bend, Oregon, which includes inside placement, leg assembly, and packing disposal.

How do I care for my solid wood table?

Our tables are finished with premium hardwax oils which seal the wood grain but allow the natural textures to breathe. For daily care, wipe with a soft cloth slightly dampened with lukewarm water and a drop of pH-neutral soap. Avoid harsh chemicals, glass cleaners, or abrasive pads. We recommend reapplying wood maintenance oil once every 12–18 months to replenish the moisture seal.

Can I specify custom metal bases or wood configurations?

Yes, absolutely! If our standard customizer options don't cover your exact requirements (e.g., custom epoxy ocean resin colors, specific steel leg powder-coating codes, or unique multi-level saunas), please contact us directly using the message form above or write details in the notes section during configurator checkout.