Connect with the Workshop
Have questions about timber selections, shipping rates, or design ideas? Fill out our form or drop by our Bend workshop.
Contact Coordinates
The Workshop
📍 1280 Foundry Way, Suite A
Bend, Oregon 97701
Direct Lines
📞 Phone: (541) 555-WOOD (9663)
✉️ Email: workshop@timberandember.com
Workshop Hours
Monday – Friday: 8:00 AM – 5:00 PM
Saturday: By Appointment Only
Sunday: Closed
Shipping Scope
Local setup in Oregon/Washington. Nationwide freight delivery is fully crated and insured.
Send a Message
Frequently Answered Questions
Quick answers to common workshop details.
What are your current production lead times? ▼
Our lead times vary by product size and shop queue. Slabs tables and barrel saunas generally require 6–8 weeks, which covers final hand-selection of lumber, dry kiln checks, assembly, and multi-layered finishes. End-grain cutting boards are typically dispatched within 1–2 weeks, unless custom engraving is requested.
How does nationwide delivery work? ▼
For dining tables and saunas, we custom-build heavy-duty wooden crates and ship them via freight carriers with liftgate trucks. All freight shipments are fully insured and trackable. We also offer regional White Glove delivery and setup within a 200-mile radius of Bend, Oregon, which includes inside placement, leg assembly, and packing disposal.
How do I care for my solid wood table? ▼
Our tables are finished with premium hardwax oils which seal the wood grain but allow the natural textures to breathe. For daily care, wipe with a soft cloth slightly dampened with lukewarm water and a drop of pH-neutral soap. Avoid harsh chemicals, glass cleaners, or abrasive pads. We recommend reapplying wood maintenance oil once every 12–18 months to replenish the moisture seal.
Can I specify custom metal bases or wood configurations? ▼
Yes, absolutely! If our standard customizer options don't cover your exact requirements (e.g., custom epoxy ocean resin colors, specific steel leg powder-coating codes, or unique multi-level saunas), please contact us directly using the message form above or write details in the notes section during configurator checkout.